Business guides › Restaurant POS software: features to look for
Restaurant POS software: features to look for
Published 2026-11-01
A restaurant POS should connect the guest's order to the right table, kitchen station, bill and payment. Evaluate a system by the service your restaurant actually provides.
Floor and order management
If you offer table service, check how the system shows table status, assigns orders to waiters and handles moving or combining tables. Test dine-in, takeaway and delivery separately.
Confirm that item options and special instructions reach the kitchen clearly. Ask whether split bills, tips and service charges match the way your team operates.
Kitchen, payments and stock
Check whether kitchen tickets or a kitchen display can separate food and drinks by station, show order timing and notify staff when a dish is ready.
Test cash and mobile-money payment, partial payment, refunds and shift close. If recipes are supported, verify how ingredient quantities change when a dish is sold and how waste is recorded.
Reporting, training and cost
Useful reports may include sales by item, waiter, hour and payment method. Ask how voids and discounts are controlled and whether reports can be limited by role.
Compare plan limits, device requirements, support and setup time. Let a waiter and kitchen user test the system during a realistic service before changing the whole operation.
Checklist
- Test table, takeaway and delivery orders
- Verify kitchen ticket routing and item options
- Try split bills, tips and payment reconciliation
- Review recipe, waste and shift controls
- Check reports, roles, training and total cost
For more detail, see BlueDuka restaurant POS · Café POS · QR menu and self-service kiosk.